Wipro OFF Campus Drive | System Engineer

-

 

Job Description

• Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
• Troubleshooting desktop / laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation / configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
• Install approved patches onto desktops / laptops which have failed automatic update
• Remove virus from respective desktop / laptop
• Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
• OS builds from approved image
• Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLA's
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.


Roles & Responsibilities:
 Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool

• Troubleshooting desktop / laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation / configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
• Install approved patches onto desktops / laptops which have failed automatic update
• Remove virus from respective desktop / laptop
• Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
• OS builds from approved image
• Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLA's
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.


Qualifications:
Graduate

Comments

Post a Comment

Popular posts from this blog

IBM -- Data Engineer: Master Data Management

-
Image
  Your Role and Responsibilities As MDM CE Lead, you are responsible for MDM CE Solution, design, development, unit testing, and integration testing. You will  define, deliver, and support the  data solutions. You are responsible for  the setup, configuration, development, and ongoing operation of our Informatica MDM solutions. Responsibilities: Responsible for MDM CE and product Modeling. Demonstrate expertise in MDM Data Model & MDM architecture Manage Import and export of data solutions. Hands on the Trigo script and Java coding MDM Workflow and validation knowledge. MDM Logging & debugging/troubleshooting responsibilities If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Required Technical and Professional Expertise Skill Set:- Has strong formal data an
Read more

LTIMindtree Recruitment | Quality Engineer

-
Image
  Job skills:-  •   Strong in Manual Testing concepts • Strong experience in QA or application development • Good Automation script creation knowledge (Java / Selenium/VBScript/Groovy Script) • Should have Delivered on at least One Automation Project on Selenium (Java)/Ready API(groovy Script) • Database and ETL testing Knowledge will be added advantage • Knowledge of commodity markets, data, editorial content, and principles will be plus • Strong command on essential technologies: SQL scripting, PL/SQL, API. • Experience in API testing using Postman / Ready API / Soap UI / Rest-Assured. • Should be able to create functional automation scripts using Selenium / Java. • Should be able to create SQL queries that can parse and validate business rules/calculations across tables to ensure the maximum possible data coverage. • Strong experience in MS Excel Add-in, Web, and cross browser testing. • Knowledge of Mobile testing, Web service testing etc. • Proficient with software development lif
Read more

IBM OFF Campus Drive | Software Engineer

-
Image
  Required Technical and Professional Expertise Strong expertise in Systems Software Programming Skills (C, C++, Java, Python, GoLang, ReactJS, Groovy) Strong knowledge of Operating Systems concepts (Unix/Linux internals), data structures, algorithms Experience with cloud computing technologies such as Red Hat OpenShift, Microservices Architecture, Kubernetes/Dockers. Good communication skills to work effectively in a global team environment Masters/Bachelor’s Degree in Computer Science Engineering or other relevant fields Preferred Technical and Professional Expertise Knowledge of OpenStack, Security, Virtualization Management, Cloud concepts, REST API, Json, App Dev on Cloud Platform, DevOps Web UI Frameworks: Vaadin, React JS and UI styling libraries like Bootstrap/Material Knowledge of J2EE, JSP, RESTful web services and GraphQL API Practical working experience with Java, Javascipt, Ansible, Databases, SQL, Node JS etc Proven interpersonal skills while contributing to team effort b
Read more