TEJABHAI UPDATES

  Sutherland is hiring for the Position of Customer Service in Work from home India. All the candidates of various disciplines eligible to apply for this job recruitment drive 2022. Interested Candidates can read more details and apply for this position. Key Accountabilities & Responsibilities: 2022:- Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner. Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed. Improve technical skills: Attend job-related training: new...