Business Technology Analyst - SQL Production Support
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Key job responsibilities: Work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all compensation tools Liaison between business and technology with an understanding of full life cycle of system development with AGILE methodologies. Collecting, understanding, and transmitting the business requirements for the project, and translating them into functional specifications and detailed test plans Ensure business requirements and functional specifications are resolved and fulfilled Ensure issues are identified, tracked, reported on and resolved in a timely manner Perform unit and system level testing on applications Consistently meet client expectations and project deadlines Evaluate problems of the customers and provide logical lasting solutions Work with business owners to identify information needs and develop SSRS reports Key skills desired · 0 to 2 ...