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  An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. Communication Skills: • Excellent communication skills (written and verbal) • Ability to communicate correctly and clearly with all customers • Excellent documentation skills • Good comprehension skills – ability to clearly understand and state the issues customers present • Ability to concentrate – follow customers issues without distr...