Amazon Recruitment | Catalog Assistant | Bangalore | Full Time | Apply Now

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Key job responsibilities

· Report audit results and communicate them to others within the organization.
· Analyze data and identify new trends/patterns.
· Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
· Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
· Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.

BASIC QUALIFICATIONS

  • · Bachelor's degree required. · 
  • Strong Analytical & Excellent communication skills (verbal and written) & should be able to articulate thoughts clearly: both verbally & written form. ·
  • Be detail-oriented & well organized, capable of handling multiple projects at once, and deal with rapidly changing priorities in a fast-paced environment. ·
  •  Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination. 
  • · Highly proficient in Microsoft Office and Windows based applications. · Peer respect - establish and maintain cooperative working relationships

PREFERRED QUALIFICATIONS

· Knowledge in Excel, SQL and Macros would be a plus · Experience with e-commerce, retail, advertising, or media would be an advantage.



For More Details:-Click here

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