Customer Support Associate | Nxtwave

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Job Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Keep records of all conversations in our database in a comprehensible way
  • Perform all other duties as assigned and required.
  • Respond to customer queries in a timely and accurate way, via phone, email, or chat

Qualifications and Skills:

  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Work Location:  Hyderabad

Working days: 6 days a week

Basic Requirements: Need to have own laptop

CTC: 3 - 3.6 LPA



For More Details:-Click Here

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