MyOperator Work from Home Jobs Recruitment
Key responsibility area
- Build expert and dynamic knowledge of company products and services
- Research information using available resources to satisfy customer inquiries
- Ensure high FCR% for Chat & Calls
Requirements
- Graduate in any discipline
- Proven experience in a call centre customer support/service environment (Tech Support Environment Preferred)
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactfully
- Ability to multitask, manage time, and prioritise
- Able to work individually and as a team
- 6 Day Working with 1 Rotational Week off, also, may need to work during holidays.
Benefits
- 100% Remote working
- Attractive incentives
- Paid time off
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