Wipro Recruitment | System Engineer | Hyderabad/Chennai/Bangalore

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Wipro is hiring for the Position of System Engineer in Hyderabad/Chennai/Bangalore India. All the candidates of various disciplines eligible to apply for this job recruitment drive 2022. Interested Candidates can read more details and apply for this position.


Key Accountabilities & Responsibilities: 2022:-

Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using available resources and Offer Solution to customers.
Research, identify, and resolve customer complaints using applicable software.
Route calls and tickets to appropriate resources and Domains who can best support he user,
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.
Create SOPs for new Issues and resolution given.
Complete call logs and reports.


Preferred Skill Set:–

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Good Stakeholder management
  • Good Communication skills.

Wipro Recruitment 2022:-

Company name:Wipro
Website:www.Wipro.com
Position:System Engineer
Salary:INR 5.5 LPA to 7.5 LPA (Expected)
Degree:Any Graduate
Stream:Any Stream
Batch:2019/2020/2021/2022
Experience:Freshers(0-1yrs)
Location:Bangalore/Chennai/Hyderabad India


For More Details and Apply Link:- Click Here

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